Apply to lower your AlexRenew bill

To support its customers in need, AlexRenew is offering sanitary bill relief via CARES Act funding.

Relief will be automatically applied to your account if you:

Have debt that accrued between March 1, 2020 and the current billing cycle

Identify a COVID-19 based economic hardship

Powered by PromisePay

Apply in minutes

10 digit account number. Don’t know your account number?

Use your service address ZIP code


Need help?

Call PromisePay at (703) 844-0505

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PromisePay is a partner of AlexRenew that makes it it easy for customers to apply for relief.